8 Reasons Why ECM Implementations Experience High Failure Rates, and What to Do About It

1 — Disregard for Adoption.

Most organizations are so focused on trying to get something in production, that they tend to disregard the simplicity and fluidity of user experience that is required to garner the appropriate adoption rates. Adoption is a two-dimensional problem. The first dimension is making sure that a critical mass of users is enabled to access and use the ECM system. The second dimension is that a critical mass of content be available through the system. If either of these conditions doesn

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