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When people have dealings with their local government offices, the impression that often sticks with them is the vast amount of paperwork that is involved to document simple processes. The process of signatures, notarizations, approvals, duplications, and ultimately storage in different areas can leave people with a feeling of a vast bureaucracy.
To improve services to constituents, and also to comply with Freedom of Information and other regulatory initiatives, county government offices are implementing measures to improve information flow and access. Electronic document management (EDM) helps government offices reduce paper significantly. EDM makes information available with the click of a mouse, which eliminates long waits. In some cases, it can eliminate the need for a physical trip to a county office if you offer Web access to your constituents.
Local government offices are recognizing the need to reduce or eliminate paper, but often they must overcome an environment that combines paper and electronic processes. A cohesive highperformance EDM solution can simplify this situation. Of course the system that you choose should be Web-based; it should also have the ability to integrate with diverse software systems. Other guidelines that government offices should consider as part of an effort to improve turnaround and information flow are listed below:
1. Analysis: Be aware of your current processes before implementing EDM
A holistic analysis is one of the most important
Government has a tremendous responsibility to lead by example. Nowhere is this truer than in its efforts to lead the way with sustainable business. It no longer suffices for responsible 21st century government to offer meaningful and cost-effective programs that support the life, liberty, and happiness of the people. Constituents today expect government programs to operate without damaging or depleting natural resources. The current administration
